ABA Provider System
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Sault Ste Marie
Sudbury and District
Thunder Bay and District
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ABA Services Expanded in 2011
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Consider the following questions when interviewing your potential ABA provider's references…
Do you have a written contract with your service provider? If so, was it easy to understand?
Did the final amount you were charged coincide with costs quoted to you when you first signed with the provider?
Do you find the workers (therapists, mediators or front-line staff, etc.) polite and respectful of you and of your child?
Is the provider imaginative when teaching new skills?
Does the provider include community skills, self help skills, social skills, anxiety self modulation, sensory play and communication skills in their regular programming?
What is their philosophy on teaching communication skills? Do they encourage use of pictures, sign language, speech, high or low-tech devices?
If they work in your home; do they leave the programming area the way they found it? Do they show up for work on time? Leave early?
If the programming is centre based, are they ready to start your child’s programming on time?
Explain to me what happens when your child is called in sick. Do they charge you for a session?
What happens if your child’s scheduled worker calls in sick? Do they find a replacement? Do they postpone your session?
Are you allowed access to programming? Program Binder? Team meetings?
Does the provider listen to your opinions, answer your questions and return your phone calls promptly?